Tag Archives: tellows.com

7 points to make your nuisance-call complaint effective

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The FCC, the Federal Communications Commission are one of the go-to people if you wish to issue a complaint regarding nuisance phone callers. Their website will generally ask the all the appropriate questions in regards to your call. However, if you would like to use another body to lodge your complaint or if you’re complaining directly to the caller themselves (if you have got their contact information.) then in preparation, here we have below what you might want to jot down as the call is happening, or while the details are in your mind. Being a good and accurate historian is essential in building a case in any complaint situation.

 
 

1. The phone number where you received the phone call

2. The date and time of the call

3. Whether or not you are on the National Do Not Call list

4. Did the caller advertise goods or services?

5. Was previous consent given from persons in your household to call this phone number?

6. Have you made any previous inquiries or applications with the individual or company, such as requesting information from their website?

7. Whether or not you or other persons in in the household have requested the cessation of these phone calls

 

 

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The Tellows Top 3: Holiday Hangover and Nuisance Calls

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Oh well, Christmas rush is over and scammers are back to business. You still have this hangover from the long holiday break and yet these bogus numbers are back and ready to terorrize people again.

Our top 3 hardworking prank callers for the week include the „court action for bank fraud“ number, the computer guy claiming that he is from microsoft, and the boring „not in service“ phoneline.

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News from the Caribbean – Grenada’s Haven for Sex Scam Callers

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It’s one of those late night calls that you were not able to pick up. You called back early in the morning thinking that it was an emergency. Unfortunately, you heard obscene moaning and realized it’s a scam. Then your phone bill arrives, and there goes an extra $100 charge.

Due to the huge amount of complaints received, police departments across Utah are warning people not to answer and not to call back numbers from the 473 area code. Apparently, some residents in the area who just picked up the phone and did not even return the call were getting a $19.95 charge on their phone bill.

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Pests of the Caribbean – The Tide of Grenadian Nuisance Calls

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For some the Caribbean Sea equals paradise, for others, the sole notion of the Grenadian area code 473 forebodes only waking nights and sleepless nightmares. A new phone-fiend has arisen on the small island of Grenada in the Caribbean Sea and pesters unwitting people with dozens of silent calls a day.

Our fellow tellows users complain about an increasing number of automated calls from Grenada. Usually the calls are most numerous in the morning, yet afternoon calls and bellowing phones at night were reported as well. Yet no one actually ever talked to the caller. The tellows user thereby conclude that the callers agenda is primarily aimed at tricking people into calling back.

Danglt reported the number 4735209795:

Seems to be a ping call from grenada. Even without any fees for a service number the reaming fee will be high enough to cost you some dollars

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The Tellows Top 3: Calls Making You Cranky This Week!

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This week’s batch all want your card details if the truth be told. Fight back by quite simply not giving them up. Here are some sneaky new adversaries on the scene to look out for…

A new entrant to the IRS scam arena (someone stop these guys already!) is 5303802641. Highly active within the last week, they’ve got a tellows score of 7 (possibly due to one misunderstanding of the scoring system – remember, 1 means TRUSTWORTHY!) and have no respect for public holidays!

Dan’s got his detective hat on…

This dumb scammer calls me on Thanksgiving day pretending to be an IRS lawyer claiming that I have an ‘Tax deficiency’ issue. What kind of idiot will believe an IRS lawyer works on Thanksgiving day and will call his ‘client’??

Very true. People calling you out of the blue about a ‘legal issue’ is more often than not quite fishy!

On the other end of the credibility spectrum is the gentleman (note the irony) calling from 3362286986. This is a guy who ostensibly really takes offence to non-credit-card-owners; he really flies off the handle if you don’t give him the answer he’s looking for. We’re not sure if he’s working ‘freelance’ or is part of a larger agency but he intersperses his survey questions with other, rather inappropriate enquiries.

Darron indignantly tell us about his experience…

I finally picked up from this number and some guy wouldn’t tell me who or where he was calling from. then I asked to be taken off his calling list and was then called several names and asked to give him a kiss. he said are you drunk? he really irritated me do not listen to him!!!!!

Cold-call flirting is a new one on us but this is exactly what this guy is doing… Albeit ineptly. And angrily.

Check out the link above for a few more entertaining stories.

With a tellows score of 8, 8608227440 is offering ‘better credit card rates’ and has absolutely no explanation of how it’s doing so.

Luckily, Aurora recognised the call for what it was…

The caller talked about better interest for my credit card and wanted to have my credit card number…I left her waiting until she hung up. As if anybody would fall for that kind of scam

…well someone must be if they’re still doing it! If we’ve said it once, we’ve said it weekly, DON’T give your card details out willy-nilly!

Keep your heads up, block those numbers and report them on tellows and we’ll be back with more nerve-grating numbers next week!

Take care,
Your tellows team

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All Systems on Alert for the Medical Alert Scam!

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We’ve said it once, and we’ll say it again: scammers really do know no scruples. The scheme we’re looking at this week preys on senior citizens.

Often living at home alone, Grandma & Gramps may feel isolated or vulnerable; so when a scammer comes calling from ‘Senior Safety Alert’ with an offer of an unbelievably cheap in-house alarm system for break-ins or medical emergencies, they will probably jump at the chance.

Ironic, considering that sieges on their security are exactly what they’re trying to protect themselves against.

The call starts with a recording offering the deal: a system worth hundreds of dollars, fitted for you, on a $30 per month contract. The potential ‘scammee’ will then need to press a number to indicate their interest and will be transferred to a ‘customer advisor’, who will take their credit card numbers and personal information and scam them for all their worth.

You, faithful tellows users, seem to be on the ball enough to show these fraudsters what you’re made of. It helps that they don’t seem to have the facility to filter their target market.

User ‘vanity-affair’ got a call from 2126775122, claiming to be ‘Medical Alert Systems for Seniors’ (which might be bona fide but is suspiciously one of the names famously used by bogus callers).

I’m not a senior but the calls are still annoying. I’m not interested in buying something over the phone.

Meanwhile, ‘grandma’ is having none of it: with a dismissive flick of what I imagine to be an immaculate perm, she terms the call she got from 5412003592 as

the classic medical alert scam.

Things to look out for…

The caller will identify him or herself as an employee of a company to the effect of Senior Safe Alert, Medical Alert Systems, etc. etc. There are, of course, legitimate companies that offer these systems but they will NOT, repeat NOT, ask you for your social security number, credit card details, outline of your genetic makeup, etc. etc. during a sales call! Other warning signs include a refusal to disclose any details about the company (e.g. address) or an unwillingness to provide any authentification documents.

As always, take care of yourselves! And don’t forget to er… raise the alarm, if you get one of these calls.

Keep reporting your number experiences on tellows and have an excellent week!

Your tellows team

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Tellows’ Top 3: The Week’s Gear-Grinders

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Howdy friends of tellows!

We have a mixed bag of callers for you this week; from the serious to just plain outlandish, our ‘wanted’ list always has contenders jostling for that Most Annoying award.

First up is a scam that’s becoming increasingly popular across the United States: the ‘you got served!’ call. Calling from LA on 2132609423, this fella’s not got the scam down to a fine art just yet…

User hal_t recounts:

some guy has called me literally EVERY. DAY. for the last two weeks telling me he’s bringing round legal papers and I’m getting ‘served’. not been served yet bro…

There unfortunately are more tenacious tricksters out there, who have successfully convinced US citizens that there is a warrant for their arrest out that they can buy their way out of for a couple of thousand dollars. Now, not only is it not possible to get ‘served’ over the phone, it is highly suspect that somebody would ask you to pay your way out of it without showing you any kind of documentation. Don’t let the fear surprise you out of your senses.

Second on the list, 9164698829, tries a similar tack, though much more aggressively. According to our heatmap, the perpetrators are based in Sacramento, CA, and try to accuse you, under a variety of aliases, of owing huge debts.

flynn099, who received a call from a ‘George Belowski’, was having none of it…

THREATENED US WITH A YEAR LONG PRISON SENTENCE FOR BANK ISSUES??? REAL HEAVY INDIAN ACCENT, TOLD US HE WAS FILING THE CLAIM IN AN HOUR!!!! MY FINANCES ARE TOTALLY CLEAR, THIS IS A MASSIVE SCAM!

Like flynn, you too should always be suspicious of an unprompted and unjustified phonecalls about your finances.
Last but not least is prankster and presumably Pitt-fan 8137936945, calling from Clearwater, FL. Witty user ‘monkeyingaround’ could fortunately see the funny side of the call, which cross-referenced more popular culture than your average chain-yanking caller…

‘Tyler Durden’ called me then proceeded to reference 12 Monkeys. Points for originality but stop pranking me!!!

Well, it takes all sorts folks…

Have a great week and stay cellphone-savvy!

Your tellows team

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Transatlantic Team To Wage War on Serial Spoofers

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21st October 2013 brought good news for all phone-owners as the USA’s Federal Trade Commission and Federal Communications Commission joined forces with organisations in the UK and Canada to crack down on ‘spoof’ callers. This new task force aims to share international resources and knowledge to tackle nuisance callers’ stranglehold over phonelines the world over.

The Truth in Caller ID Act, passed by President Obama in December 2010, prohibits the masking of Caller ID with the intent to “defraud, cause harm, or wrongfully obtain anything of value”. Working with Ofcom, the UK’s independent regulation and competition authority for communications industries, the UK-based Information Commissioner’s Office (ICO), the Canadian Competition Bureau and the Canadian Radio-television and Telecommunications Commission (CRTC), the FTC and FCC have pledged to use their collective international jurisdiction act decisively and severely against the criminal act of spoofing.

Spoof calling, if you’re unfamiliar with the term, involves using some ingenious software to mask the number you’re actually calling from, preventing the recipients of your calls from locating you, or calling you back. This is naturally infurating for people plagued by anonymous calls. What’s even more infuriating is that whilst some spoofers use nonsense numbers instead of their own, others have gone the extra mile and strategically use the phone numbers of well-known organisations to execute some impressive scam manoeuvres. Let’s take a look at a couple.

Tellows users in the US reported this month that one band of tricksters have been using a phone number belonging to New York State Technology Enterprise Corporation (NYSTEC) to try and pose as telemarketers. User Gerald says about his call from 5186211390:

I got this call from “NYSTEC” but I figured out rather quickly that it was scam. Someone is “spoofing” their number cause NYSTEC doesn’t make any telemarketing calls or ask for donations. Nor would it ask personal information or even credit card information in that way.

NYSTEC soon cottoned onto the fact that their number was being used by a spoof caller and released a statement on their website.

More dramatically, last week’s ‘sheriff’ blog aptly illustrates how successful a daring fraudster can be. Numerous cases of sheriff-impersonation have been springing up all over the United States, convincing vulnerable citizens to, for example, bail out a relative or pay their way out of an arrest warrant.

A non-existent ‘Donald Mack’ from Kern County Sheriff’s department (9164148678) tried to tell user Jen that there was a warrant out for her arrest. The genuine sheriff’s department, when Jen called them back, confirmed that it’s not possible to be ‘served’ over the phone. Kudos to Jen for the cool-headed approach!

Fraudsters will even impersonate a string of different people, calling you back on different, faked numbers, working their way up a disciplinary hierarchy to try and scare you into paying up.

The numbers used by spoofers range from any old number, to the very frustrating 000-000-0000 number variants, to the phone numbers of prestigious organisations. Difficulty in tracking down the culprits is increased thousandfold by the fact that the origin of the call is completely untraceable. Without an area code, there is generally no way of discerning where or who a call has come from; this means that internationally-placed spoof calls are becoming increasingly common – hence the transatlantic team-up.

The joint statement, published on the ICO’s website, avers that the six regulators

will work together to share information and target organizations responsible for spoofing.

The member organisations will pool resources, share information and work together with telecommunications industries in their respective countries to target and reprimand offending organisations. Guidelines on what constitutes ‘misuse’ of the spoofing technique are also being reconsidered and clarified, with a view to introducing tougher punitive measures. And it’s not just the scam callers that are being targeted; silent and abandoned calls will be treated with equal severity.

For now though, until that distant day when spoofers and scammers have been silenced once and for all, remember to second-guess that unknown caller! Stay suspicious and have a great week.

Your tellows team

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Who Spoofed the Sheriff? Audacious Phone Tricksters Use Spoof Technology to Impersonate Officers of the Law!

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The most recent spate of phone scams in the United States is an ingenious one. Criminal callers are using ‘spoofing’ technology (which allows a caller to choose which number appears on your display when they call you) to make you believe they’re calling from your local sheriff’s office.

Generally, they’ll have laid their hands on some convincing personal details about you – a loan you recently took out, perhaps, or the name of someone in your family. They’ll inform you that there is a charge against you, which you can pay a fine to waive. They’ll also have done their research on the sheriff’s office in question and will often use accurate names and information to convince you of their authenticity. After all, the number on your display is definitely the sheriff’s number – why wouldn’t you believe them?!

This is a scam that is popping up all over the USA, counting victims in Pinellas County, FL, Pima County, AZ, Spokane County, WA and Macomb County, MI to name but a few. By playing on their victims’ emotions and convincing them that they’re bailing out a relative, for example, these tricksters have made people part with thousands of dollars.

User Jen tells us more about a call she received from 9164148678

A man calling himself Don Mack claiming to be an Investigator with the Kern County Arbitration Department calls to say they have sworn affidavits and will be filing charges in the morning to of theft and fraud. He throws around all of this legal mumbo Jumbo. Does not state at the beginning of the call that the call is being recorded but later when he’s telling you how favorable the judge will be (or presumably will not be) when he hears the tape of the conversation. He throws around some figures and slides in to the conversation that you can take care of it by paying fees of out of court costs of some amount. He expressed frustration with your inability to understand what he is saying when you ask questions and also advises you to get a lawyer. He claims that you’ve been “served” over the phone and that you’ve been on a warrant dialer list.

Edward B. had a similar experience with 8558506310:

They called my wife, claiming that they had an arrest warrant for me and told her I had until 5.30 pm to turn myself in or we had to pay $1.500. When she asked for what, they said for fraud but wouldn’t specify any further.

Similar scams involve scammers posing as local law enforcement agencies trying to get payment details from victims, supposedly to pay off a pay-day loan; in another case, a caller posed as a member of the Drug Enforcement Administration, telling the victim that he was under investigation for purchasing illegal substances. Often, these calls will actually be followed up by another call from the same guy, using a slightly different voice and name, claiming to be from an organisation with a higher authority and threatening you with further action.

Spoofing, with the intent to “defraud, cause harm, or wrongfully obtain anything of value” is illegal under the Truth in Caller ID Act, which came into force in 2010.

Always remember that police will never ask you for payment over the phone. Hang up immediately and report the incident to the real state police if you believe that you have been called by one of these spoof callers. You can also register these incidents at http://www.fcc.gov/complaints.

Remember to share your experiences on tellows to help protect other users from these types of scams!

Be wary of suspicious callers and have a great week!

Your tellows team

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