Category Archives: Phone Scam

Update on Facebook Scammers: New Numbers

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As we recently reported, scammers have taken to social networking sites. Seeing that more and more numbers appear to be connected to the scam committed on Facebook, we decided to give you an update on the latest telephone numbers:

  • 7145910019 from Santa Ana, Minnesota
  • 3052904905 from Miami, Florida
  • 3479604267 from New York
  • Operating under names very common in the US such as Amanda, Ashley, Jennifer, Jessica, Lisa and Nicole, the scammers attempt to get added to the contact list of Facebook members to then contact them with messages asking them to call or text to a certain number. The procedure is nearly always the same with only few details changed (such as the name and messages that ultimately lead to the request to be conacted by phone) – as demonstrated by comments such as those of tellows user Mr. Firth, who commented on the telephone number 4153668587 from San Francisco, California:

    Some girl called Lisa something contacted me on facebook – or rather sent me a friend request. I didn’t think much of it, so I added her. She then contacted me again saying that she liked my photo and that she now had to logg of but I should give her a call at this number. I’ve heard some similar story from a friend who also added someone unknown at Facebook and then tried him to get to call a certain number. I guess it’s an ongoing scam and people should beware of all Lisas, Ashleys and Jessicas who try to “befriend” them on fb.

    Using what seems to be countless name variations, accounts and phone numbers, some of our users have been contacted not only once but twice by scammers. User Robert, for instance, who had commented on a number related to the scam before, reported 9292234999 from Germany with the following statement:

    Unbelievable! This is yet another facebook scam! I just reported about one of those yesterday, a Jessica contacting me and this time it was a lisa. she asked me to call her at this address. I don’t know what that means with regards to the scammers since I figured they were a group of people – perhaps there is more than just this one group or they lost track of who they already contacted? It certainly isn’t more believable the second time around…

    So stay alert and be careful who you add to your contact list on Facebook or any other social networking site and don’t react prematuraley, especially on urgent requests by a complete stranger. If you have detected a scam, don’t hesitate to share your knowledge on tellows and help raise awareness against scammers.

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    False Friends on Facebook: Beware of the Latest Social Network Scam

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    With all those possibilities concerning both your personal and your professional life, who can afford to stay away from the social media? With the highest amount of active users, the social networking site Facebook has become an important part of the social life of more than a billion members world wide. What’s more, instead of limiting their online contact list to the people they actually met in real life, for many “Facebook friends” also include a number of strangers, thus offering scammers and fraudsters a chance to creep into peoples lives without ever having met or talked to them.

    How Scammers Use Facebook
    One of those scams has recently come to the attention of our tellows.com user who reported how they have been approached by strangers on the platform. Often using a rather common name like Amanda, Ashley, Jennifer, Jessica, Lisa or Nicole, the scammer contacts people on Facebook with a friend request, sometimes even sharing a mutual facebook “friend” as in the case of user Gary who wrote on the number 8722130108:

    This actually didn’t just happen to me but some friends of mine as well. A Jennifer/Lisa/Ashley/Amanda or what have you tries to befriend you, sending a friend request, then striking up a conversation only to quickly log off again, asking you to call “her” at number xy. This is not the only number they try to get you to call or text to, but it’s all I’ve got so far. I guess that really teaches you a lesson about “befriending” strangers on facebook.

    Once added, the person contacts again, often asking some random questions or engaging in a little small talk before ending the (mostly one-sided) conversation quickly with the excuse that they supposedly have to log off of facebook and stating that the other person should text or call at a certain number. A lot of different numbers that have been reported in the past few days shared a similar story. User Stan W., who reported the number 7185139068, put what most users thought into words:

    […] It seemed odd to me – who gives out their number to strangers like that? […] I just wonder what they are trying to accomplish by it?

    Why They Want You to Call
    Scammer could want you to call for various reasons:

  • to get your number
  • to verify your number (to be used or sold to call centers, telemarketers etc.)
  • to charge you for the call
  • to forward your call to another number
  • We agree with tellows-user Peter‘s recommendation, who commented on the number 7185139067:

    […]I don’t know how it works and what they have to gain from this, but do not under any circumstance respond to their requests!

    Numbers Associated with the Scam
    The following numbers have been reported in connection to the scam as well:

  • 3233582539 from Los Angeles, California
  • 4155240634 from San Francisco, California
  • 2534444459 from Tacoma, Washington
  • If you have been contacted by a stranger asking you to call an unknown number – especially without giving you a very good and plausible reason why, it is perhaps the most sensible thing not to react and to rather be safe than sorry. If you do suspect a scam or are already aware of a telephone number that is used for scams, do not hesitate to report it on tellows and warn others. Moreover, be careful who you add to your contact list on facebook or any other social networking site.

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    Senior Citizens Frequently Targeted by Con Artists

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    Targeting senior citizens, one of the oldest and most frequently committed scams is still going strong. The Federal Bureau of Investigation (FBI) advises all seniors to use caution when answering phone calls from unknown numbers, especially when the caller claims to be a relative asking for money.

    This particular scam method is a rather simple one: playing on grandparent’s heartstrings, the con artists call elderly people, posing as their grandchild and claiming to be in trouble that could be solved with a money donation by their supposed grandparent. Unfortunately, some of our users have already made some experiences with these scam methods. As user Harry commented on the number 4389894013:

    Unbelievable scam! My dear mother received a call last week from a young man who claimed to be her grandson. He said he got into “all kinds of trouble”, was arrested on vacation and now needs some money for a lawyer and bail. You can imagine how upset she was when she called us to check in. Fortunately, she hadn’t done anything yet and was just happy to hear that her grandson is well – but the nerve that some people have!

    Other recently reported numbers include:

  • 5145685650 from Pierreville, Canada
  • 4387653430 from Quebec in Canada
  • 8888912113 from an unknown location
  • Reasons for Targeting Seniors

    There are several reasons why seniors in particular are targeted by scammers. Generally speaking, most seniors tend to have excellent credit and often saved up extra money for emergencies. Additionally, they grew up in different times with a different mind set, tending to be well-mannered, trusting, giving and caring, and are thus more vulnerable to scams. Oftentimes, seniors fail to report these crimes for reasons of false pride – embarrassed by the thought of what relatives or others might think if they’d admit to being scammed. A lot of con artists also bank on a less detailed memory and forgetfulness that tends to increase with age. In some cases it might take a while before the victim realizes he or she has been duped which makes it even harder to track down the scammers and retrieve the money.

    With the number of elderly people continuously rising, senior citizens make up a large portion of the US population – more and more of which make use of advancing technology, becoming more accessible to con artists (regardless of their actual physical distance). Many scammers operate outside the US which raises even more difficulties to catch and stop them.

    Common Methods and Red Flags

    Over time, some scams have become even more elaborate with some, for instance, researching social media sites to obtain personal details about the grandchildren that they can use to gain people’s trust. Sometimes even a third person is involved, posing as a police officer or lawyer and supposedly validating the grandchild’s claim to need money. However, there are some patterns of behavior that should raise immediate suspicion. These red flags are:

    • the caller doesn’t identify by name or only after you already suggested it
    • the caller insists that his/her parents should not get involved
    • the caller urges you to wire money through Western Union or Moneygram (most commonly used by scammers in the US) or to immediately and secretly send money
    • the call originates from outside the US or overseas
    • the caller won’t and/or can’t answer questions your actual relative would know
    • the caller doesn’t sound like the person he/she is claiming to be but makes excuses for it (e.g. bad cold)

    How to Recognize Scam Calls

    In order to quickly identify scam calls, you should refrain from suggesting a person’s first name: for example, if someone says “It’s your grandson” ask for their actual name and if necessary for further information that only you the person in question would know. The following tips might also be helpful to avoid scams and money trips:

    • check in with your relatives (e.g. the grandchild concerned or his/her parents) to confirm the story with a phone number you know to be trustworthy
    • refuse to send money via wire transfer if you are uncertain who’s on the receiving end
    • make notes as to who requested money, when and to which location
    • if you do wire money, add a security question only the person you think will receive the money would know
    • if you have already wired money without security question and it hasn’t been picked up, call the wire transfer service to cancel

    Moreover, the FBI strongly advises to resist the pressure and refrain from hasty action. If you have been scammed it is important to report the crime immediately to law enforcement officials and to file a fraud report. Unfortunately, there is no guarantee that you will regain your money but it will certainly make it easier for law enforcement agencies and the FBI to track down active con artists and prosecute them.

    You may also talk to your parents or grandparents about the dangers of unknown and/or possible scam callers. Furthermore, if scam numbers have been brought to your attention, don’t hesitate to share the information on tellows so that other people can benefit from your knowledge.

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    The Tech Support Scammers and their dubious Cold-Calls

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    The topic for this weeks blog entry arose when we came across the comment of rosee and other users on number 9712179508 stating things like this:

    he said he was calling from windows and that my computer was beeing hacked and wanted me to follow the steps on my computer he was asking, of course I said no way and hung up

    What we found there is much more than just some scattered instances of unsolicited phone calls, it leads us to a huge scamming business that bothers people not only in the US but in all English-speaking countries. We already reported on this scam method last year in our UK Blog. The calls we are talking about are mostly having the same goal. Callers, pretending to be working for e.g. Microsoft or Windows technical support, are giving aggressive warnings that your computer is infected with numerous malware, viruses and other infected files and malicious traffic. The only help is apparently the caller itself who can rightaway fix all problems on your PC and delete the infections, which he will show you, is very urgent and necessary.

    What sounds like a nice support offer for inexperienced users is in fact highly developed deceptive business practice. Because the result will not be the removal of anyway non-existent dangerous malicious activity but much more the removal of the consumers money. While the consumers think that the support team will fix the allegedly detected problems they allow them to remotely access their computer and what is equally worse, charge tremendous sums of money for this “support” and additional software.

    The obviously profitable random cold calls are being made by numerous companies, such as Pecon Software, Finmaestros LLC, Zeal IT Solutions or Virtual PC Solutions, mostly located in India. While this scamming has been going on for years now, the Federal Trade Commission (FTC) last year finally reported a huge crackdown on these telemarketing boiler room enterprises that where scamming consumers in large amounts. Nevertheless, as noticable in the worldwide Tellows community, the calls are still being made and as a matter of fact, the FTC is not as successful in hindering the scammers as they wished for, since US laws don’t apply to Indian companies adequately.

    One of the solutions for however not becoming a victim of tech support scamming is obviously being leery of incoming calls. Microsoft itself offers some necessary hints. In addition, platforms like www.tellows.com provide their users with fruitful information about suspicious phone numbers. The huge database of untrustworthy callers on tellows makes it easier to decide which calls to take and which ones to ignore completely. The tellows community has been warning and informing consumers about fraudulent phone numbers in about 20 countries and has encouraged users worlwide to share information about criminal phone spam methods. We found some examples of numbers that most probably belong to the group of tech support scammers, such as:

    As the list is not anywhere near complete, you are more than welcome to extend it by evaluating phone numbers and commenting on scammers on tellows!

    Source: http://ftc.gov/opa/2012/10/pecon.shtm

    Have a good week!

    your tellows team

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    Telemarketing In The Name Of God

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    Tellows is back again to bring you the latest news on a spam or even fraud method circulating in the US. Self-declared preachers are calling individuals who apparently are on their “prayers’ list”, claiming to know about the hardships they were going through and that they should join their so-called “prayer’s closet” to be saved. It might sound ridiculous in the first place, but not everybody is aware that this is an obvious rip-off attempt.

    We are talking namely about the following numbers:

    8003187853
    18003187853

    If you know about other numbers – report them here!

    The caller introduces himself as preacher or prophet or other religious leader. In some cases reported by users, one of these spammers’ name is “prophet Manasseh Jordan” of “Manasseh Jordan Ministry”. The calls have the following structure: first the caller says that God urged him to call you. He claims to know that the person on the other end was going through difficult times. In the end he wants the called person to press a key and give him detailed personal information.

    Here is a transcript of such a call:

    God urged me and spoke to me about praying for you, being a prayer partner,
    being someone that’s standing on the sidelines praying that every day your needs will be met.
    If you’re ready to join my prayer closet where I pray over thousands and you are the only one that’s missing.
    I want you to press 0 so you can transfer, so I can transfer this call to the Prayer Closet
    and so this way I can have your information so I can begin to start praying for you non-stop.
    If you’re really ready press 0 right now because I know that your miracle is right around the corner.
    Your struggle will be over. Press 0 now to be transferred to the Prayer Closet.

    View the video on source: http://www.youtube.com/watch?v=ZaB1so4nJBc

    Phone calls of this kind have not only been reported to Tellows, but also to other blogs and websites dealing with this problem. However, the fake messiah seems to be operating only in the US so far.

    You do not have to be a genius to notice that this is a scam call. Still, here are some advices:

    * Never ever tell anybody your credit card details during a such a call, nor give any other personal information like your name or address.
    * Ask the caller where he/she got your number from.
    * Ask the caller for her/his name, job title, company and telephone number.
    * Write down the telephone number and report it to Tellows
    * Keep in mind that legitimate companies do contracts in a written way and never ask for personal details and financial matters on the phone

    Yours,

    Team Tellows

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    A Scam Method Walkthrough Mk I – You Better Know What You Are Dealing With: Nuisance Calls

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    Nuisance Calls – The UK’s Approach

    In general, all forms of nuisance calls are unsolicited. Whereas telesales calls employ a vehement form of aggressive advertisment, silent calls are meant to identify valid phone numbers from a pool of randomly generated numbers. Furthermore, automated diallers are often used when the call centre is short on agents. To identitfy silent calls, call centres are required to display a Calling Line Identification number on your phone in order to allow you to aquire the caller’s phone number by dialling 1471. Once the number is obtianed, it is advised to forward this number to Ofcom (use Silent Calls Complaint Form). With sufficient complaints Ofcom will find it easier to counteract the dubious schemes of callcenters and other suspicoius companies. Additionally, it is recommended to contact your provider which might help to identify the caller as well. Moreover, your provider may offer a ‘anonymous call rejection’ (check if this service is charged) to prevent a vast bulk of unsolicited calls in the future.

    As far as telesales calls are concerned, a registration with the Telephone Preference Service (TPS) bears the advantage of having the legal upper hand against call centres since the TPS makes unsolicited calls to you unlawful within the 28 days after you registration. Not only will the TPS will contact the company involved but also it will relay your complaint to the ICO which, in return, can enforce adequate regulations. If you experience unsolicited faxes you can register with the Facsimile Preference Service. Unfortunately, neither Ofcom nor the TPS have authority outside the UK’s borders. Hence, telesales calls from abroad cannot be stopped.

    Furthermore, if you think the call centre obtained your personal information illegally the ICO (Information Commissioner’s Office) gladly provides detailed guidelines on the protection of your privacy in electronic communications. Additionally, complaints about nuisance calls, spam fax and mail may be filed directly with ICO. In all these cases you should share as much information with Ofcom, your provider an tellows on the caller as you can. Yet

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